Course Title
Active-Shooter for Public-Safety Communications
Course Description
The Active-Shooter for Public-Safety personnel provides clear and detailed instruction for all 9-1-1 emergency dispatch personnel from APCO subject matter experts on the recognition of an Active Shooter, precise multi-tasking techniques to manage and deal with a rapidly moving and dangerous situation, and decision tree concepts to better aid the dispatcher to Officer clear communication.
Course Syllabus
- Course Introduction
- Module 1: Incident Management
- Module 2: The Role of Law Enforcement
- Module 3: The Role of Fire and Emergency Medical Services
- Module 4: Role of the Telecommunicator
- Module 5: Media Matters
- Module 6: The Aftermath
- Final Assessment
- Course Credits
Subject Matter Experts
Public-Safety Communications Directors Matthew Shenk, Bernard Brown and Robert L. Smith with final review from APCO Director Julie Troutman
